Still no response from Subway

Well, I guess that Subway isn't really that concerned about customer experience. It has been one week now - seven days - since I submitted my lengthy email to them about my experience in their restaurant, and I haven't gotten even an email reply or phone call from anyone.

Looks like I made the right choice in finding a new sandwich provider.

What gets me is that people actually think that this is appropriate behavior as an employee. Now, I guess I have to assume that perhaps the franchise owner also feels that treating customers like they owe you something for the privilege of you providing a service is completely reasonable.

And we wonder why our country's economy is suffering the way it is.

Sheesh.